Tickety — Profile

ayaan@tickety.demo · Joined Jan 2024 · Mogadishu

Security Network

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Support Network Ops On-call

Role	Scope	Status
Admin	Global	Active
Agent	Support	Active

Manage role permissions in Users or Settings → Security.

About

Passionate about reliable networks and fast support. Loves documenting fixes and mentoring new agents.

Networking SLA Triage Customer Care

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Active Sessions & Devices

Device	Location	Last active	Status	Actions
Chrome on Windows	Mogadishu, SO	Today 10:24	Current
Safari on iPhone	Mogadishu, SO	Yesterday 20:41	Active

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Recent Activity

Resolved ticket #1241 — Printer not working

Today 10:12 · via Web

Commented on #1243 — “Escalating to Network Ops.”

Today 09:48 · via Mobile

SLA breach averted — #1237 closed on time

Yesterday 17:22 · via Web

Role updated — Granted Admin

Aug 28, 2025 · by System