@extends('layouts.bootstrap') @section('title', $ticketCategory->name) @section('breadcrumb', 'Dashboard / Ticket Management / Ticket Categories / ' . $ticketCategory->name) @section('content')

{{ $ticketCategory->name }}

{{ $ticketCategory->slug }} • Created {{ $ticketCategory->created_at->format('M d, Y H:i') }}
@if(auth()->user()->hasPermission('manage-categories')) Edit Category @endif Back to Categories
@if($ticketCategory->icon) @else
@endif @if($ticketCategory->is_active) Active @else Inactive @endif Order: {{ $ticketCategory->sort_order }}
@if($ticketCategory->description)

{{ $ticketCategory->description }}

@else

No description provided

@endif
  • Category ID{{ $ticketCategory->id }}
    Slug{{ $ticketCategory->slug }}
    Color
    {{ $ticketCategory->color }}
    Icon {{ $ticketCategory->icon ?: 'Default (bi-tag)' }}
    Created{{ $ticketCategory->created_at->format('M d, Y H:i') }}
    Last Updated{{ $ticketCategory->updated_at->format('M d, Y H:i') }}
@if($ticketCategory->tickets->count() > 0)
@foreach($ticketCategory->tickets as $ticket) @endforeach
#TitleStatusPriorityAssigneeCreated
{{ $ticket->id }} {{ Str::limit($ticket->title, 40) }} @switch($ticket->status) @case('open') Open @break @case('in_progress') In Progress @break @case('resolved') Resolved @break @case('closed') Closed @break @endswitch @switch($ticket->priority) @case('urgent') High @break @case('high') High @break @case('medium') Medium @break @case('low') Low @break @endswitch @if($ticket->assignedTo)
{{ substr($ticket->assignedTo->name, 0, 1) }}
{{ $ticket->assignedTo->name }} @else Unassigned @endif
{{ $ticket->created_at->format('Y-m-d') }}
@else

No tickets found in this category

@endif
@php $activeTickets = $ticketCategory->tickets->whereIn('status', ['open', 'in_progress']); @endphp @if($activeTickets->count() > 0)
@foreach($activeTickets as $ticket) @endforeach
#TitleStatusPriorityAssigneeCreated
{{ $ticket->id }} {{ Str::limit($ticket->title, 40) }} @switch($ticket->status) @case('open') Open @break @case('in_progress') In Progress @break @endswitch @switch($ticket->priority) @case('urgent') High @break @case('high') High @break @case('medium') Medium @break @case('low') Low @break @endswitch @if($ticket->assignedTo)
{{ substr($ticket->assignedTo->name, 0, 1) }}
{{ $ticket->assignedTo->name }} @else Unassigned @endif
{{ $ticket->created_at->format('Y-m-d') }}
@else

No active tickets in this category

@endif
Quick Actions
@if(auth()->user()->hasPermission('manage-categories')) Edit Category @if($ticketCategory->canBeDeleted()) @else @endif @endif Back to Categories
Category Statistics
Total Tickets {{ $ticketCategory->ticket_count }}
Active Tickets {{ $ticketCategory->active_ticket_count }}
Resolved {{ $ticketCategory->tickets->where('status', 'resolved')->count() }}
Closed {{ $ticketCategory->tickets->where('status', 'closed')->count() }}
Category Info
Category ID {{ $ticketCategory->id }}
Slug {{ $ticketCategory->slug }}
Color
{{ $ticketCategory->color }}
Icon {{ $ticketCategory->icon ?: 'Default (bi-tag)' }}
Sort Order {{ $ticketCategory->sort_order }}
Status {{ $ticketCategory->is_active ? 'Active' : 'Inactive' }}
@endsection @push('scripts') @endpush